1 Year Contract Executive, Fraud Operations (NJN)

1 Year Contract Executive, Fraud Operations

Our client is a reputable bank seeking a detail-oriented and proactive Executive, Fraud Operations to support fraud monitoring, investigation, and prevention activities across banking products and services.

• Monitor and review fraud alerts generated through multiple fraud monitoring systems across various banking segments, ensuring timely detection and escalation of suspicious activities.
• Provide round-the-clock fraud monitoring support to facilitate early detection, prevention, and mitigation of fraudulent transactions.
• Investigate fraud alerts for card transactions (Issuing, Acquiring, and ATM) and e-payment transactions using internal systems and scheme-based tools.
• Perform transaction verification and customer confirmation calls to validate suspicious or unauthorized activities.
• Manage and maintain whitelist parameters to reduce false positives wh...