24/7 IT Service Desk Specialist — Phone & Chat

A leading IT service organization is seeking a Technical Support Specialist in Cebu City. The role requires 5+ years in a call center, expertise in resolving hardware/software issues, and proficiency with tools like ServiceNow and Bomgar. Candidates should excel in customer service and be amenable to a night shift. This position offers an opportunity to grow in a dynamic environment while providing essential support to clients' technical needs.
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