24x7 IT Service Desk & Desktop Support Analyst (Remote/Onsite)

Satellite Office is looking for a Service Desk/Desktop Support Analyst to provide 24x7 IT support for onsite and remote users. This role combines Service Desk operations and on-site Desktop Support, assisting both office-based and work-from-home employees in a dynamic BPO setting. Candidates should possess a degree in IT or Computer Science and 2-4 years of relevant experience, ideally within a BPO or enterprise context. Strong troubleshooting skills in Windows 10/11 and Microsoft 365 are required.
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