2nd Line Support Technician

Get Staffed Online Recruitment Limited · Ringwood, England, United Kingdom

Location

Ringwood

Job Type

Full Time

Posted

June 23, 2026

Job Description

2nd Line Support Technician 
Location: Ringwood, Hampshire 

Salary: £26,000 – £30,000 DOE + Profit Share + Benefits

Hours: 37.5 hours per week; Hybrid home working after successful completion of probation

The Role

Our client is looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to their customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure.
Receiving technical escalations from 1st Line.

Performing routine maintenance checks and updates.

Supporting the 1st Line team and knowledge sharing.

Progressing and closing incidents and requests.

Liaising with internal and external customers.

On the job training for systems, hardware and software, including but not limited to Microsoft Endpoint Con...

Ready to Apply?

Submit your application for 2nd Line Support Technician at Get Staffed Online Recruitment Limited

Apply Now