3PL Business Expert (Online DC)

H&M Group · Ichikawa, Chiba, Japan

Location

Ichikawa

Job Type

Full-time

Posted

June 18, 2026

Job Description

Job Description
RESPONSIBILITIES: ​
Maximize operational excellence by educating 3PL in the H&M WMS system functionality and key work processes​
Monitor and support well-functioning system integration​
Support DC operations​
Monitor system functionality and new system functionality developments, incl. interfaces WMS, WCS and PLC ​
Communicate change requests from 3PL to 3PL-DC Mgr./ Reg. S&Ops​
Distribute & translate release notes to 3PL and monitor execution​
Ensure all systems work as expected and are used correctly to aspire best service to the stores and to secure that business is not interrupted​
Ensure an effective and efficient incident management, when needed ( participate in bridge calls, Incident reporting)​
Ensure high quality level of all decided IT system related procedures and monitor correct implementation​
Conduct business process audits regarding compliance to group st...
        

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