3rd Line Infrastructure Operations Specialist (M365 & Azure)

Laing O'Rourke are looking for a 3rd Line Infrastructure Operations Specialist to take ownership of our Microsoft 365 and Azure platforms and keep them running at enterprise scale.

In this role, you will act as the senior escalation point for complex cloud issues, drive continuous service improvement, and serve as a trusted technical authority ensuring our infrastructure remains resilient, secure, and aligned with best practice.

What You'll Be Doing:

• Provide expert support across Microsoft 365, including Exchange Online, SharePoint Online, Teams, OneDrive, Intune and Entra ID.
• Manage Azure resources such as VMs, storage, VNets, load balancers and identity/security configurations.
• Ensure strong governance, compliance, patching and operational standards across M365 and Azure services.
• Monitor performance and capacity, identifying risks and driving proactive improvements.
• Lead advanced troubleshooting and collab...