9-1-1 Emergency Comm. Specialist - TCOLE Licensed

Bell County, Texas · Belton, Texas, United States

Location

Belton

Job Type

Full time

Posted

June 14, 2026

Job Description

Description
 :The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary.
Answers multiple telephone lines; assesses incoming emergency and non-emergency calls; enters emergency call data into computer for dispatch or transfers/connects calls to appropriate department, extension, service, or agency.
Assists with shift activity; informs adjacent shifts of calls/activities affecting them; acts as lead shift worker during absence of supervisor; assists with training new dispatchers and with preparing daily dispatch personnel assignments; schedules training.
Maintains conversation with caller to obtain/verify pertinent information and to comfort them until assistance arrives; makes welfare checks on abandoned 911 calls.
Communicates effectively and coherently over law enforcement, f...
        

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