Access Associate

Rochester Regional Health · Rochester, New York, United States

Location

Rochester

Job Type

Full-time

Posted

July 02, 2026

Job Description

Job Title: Access Associate 
Department: Geriatrics 
Location: Unity
Hours Per Week: 40 Hours
Schedule: M - F 8:30AM - 5PM 
Sign-On Bonus: $0
 
SUMMARY: 
In a customer service oriented manner, interviews patients and/or their representative to collect required registration data, to include but is not limited to; demographic and financial data as well as obtain required signatures, communicates mandated patient information and verifies all information for accuracy. Process includes but is not limited to insurance verification, obtaining precertification/authorization, co-payment collection and communicating with patient and/or their representative with regards to their financial assistance needs. 
 
RESPONSIBILITIES: 
Manages incoming calls while providing necessary information. 
Greeting of patients and/or their representatives and providing direction as needed. 
Scheduling and/or prescheduling pat...
        

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