Access Specialist I-Full Time-DHAS-Commitment Bonus

Access Specialist I-Full Time-DHAS-Commitment Bonus

Work Arrangement: Hybrid (On-Site and Remote mix) Requisition Number: 237963 Regular or Temporary: Regular Location:

Durham, NC, US, 27710

Personnel Area: HEALTH SYSTEM Date: May 12, 2026

Access Specialist I

General Description of the Job Class

Performs various appointment and access-related duties to include, but not limited to, scheduling, canceling, rescheduling, general appointment information, and directions.

Coordinate services across multiple DUHS and PDC clinical locations, departments, and providers.

Service oriented tasks are transactional, and productivity based.

Professionally and effectively, communicate verbally and in writing with patients, referring providers, colleagues, and Duke Providers.

Actively identify, listen, and understand the needs of the caller.

Own calls through the resolution of requests.

Proactive...