Account Manager (BPO / Customer Experience) German & English speaking

Not all Account Management roles are the same.Some are built around meetings and status updates.

This one sits at the centre of operational performance, client strategy, customer experience and people leadership.

English & German speaking

Remote: Full Time (37.5 hours a week)

Tasks

We are looking for an exceptional bilingual Account Manager to join our growing BPO organisation and become the critical link between our clients and our operational teams.

You will be responsible for managing multiple client accounts across ecommerce and customer experience operations, ensuring service excellence, commercial confidence and consistently high performance delivery.

This is a high-impact role within a small, highly experienced leadership team with exceptional stability, strong client partnerships and a genuine ...