Account Manager

Responsibilities

• Continuously build a strong sales pipeline of new customers and new business.
• Manage sales team to meet sales growth and profit objectives set by management.
• Play a leading role in strengthening key customer relationships, and in customer issue resolutions.
• Work with management to implement sales related tools and initiatives driven by Group.
• Work closely with internal teams to provide professional service to satisfy external customer needs & requirements.
• Stay abreast of developments at major customers and decisively step in when customer satisfaction is at risk.
• Supervise and manage contract reviews and negotiations with customers.
• Prepare Monthly Reports to keep management team well informed, with attention to details on sales, price, margins and cost of service.