Job Description
We are seeking a dynamic professional to develop and maintain strong client relationships, ensuring customer satisfaction, retention, and contract compliance. This role involves coordinating with recruiting teams to source, screen, and onboard qualified candidates across various staffing roles, including janitorial, maintenance, and clerical positions. You'll manage scheduling, assignments, and workforce adjustments to meet client demands, ensuring smooth operations and high-quality service delivery.
Conduct regular client check-ins, site visits, and quality assurance reviews to confirm service expectations are met. Track key performance indicators such as fill rate, time-to-fill, turnover, and client satisfaction scores, providing insightful reports to leadership and clients. Play a crucial role in developing staffing plans, recruiting strategies, and retention initiatives tailored to our client accounts.
Resolve ...