Account Manager / Customer Success Manager

Account Manager / Customer Success Manager

About the job Account Manager / Customer Success Manager

Job Description:

We are looking for a proactive and customer-focused Account Manager / Customer Success Manager with at least 2 years of experience managing client relationships, driving customer satisfaction, and ensuring long-term account success. This role serves as the main point of contact for clients, helping them achieve their goals while maintaining strong business partnerships.

Key Responsibilities:

• Serve as the primary contact for assigned client accounts
• Build and maintain long-term relationships with clients
• Understand client needs and align solutions to business goals
• Monitor account performance, engagement, and satisfaction
• Conduct regular check-ins, follow-ups, and success reviews
• Address client concerns, issues, or escalations promptly
• ...