Account Manager CX [Barcelona - Native Spanish Speaker]

haddock

At haddock we’re building the first Point of Control (POC) SaaS for restaurants in Europe, the central place where restaurateurs run their entire business.

Last month we launched the world’s first AI Agent for restaurants , and it’s already reshaping how operators work day to day.

We are the market leader in Spain , and our vision is to expand across Europe and define the future of restaurant operations.

Over the last 12 months we’ve doubled ARPU , significantly reduced churn , and increased NDR and now we’re ready to operate at a different scale.

About the role

As a Account Manager , you will play a key role in building and maintaining strong relationships with our customers, ensuring they get the most out of our software solution. You will work closely with our sales, product and support teams to provide an outstanding customer experienc...