Job Description
Purpose of the role
Your role is responsible for managing an assigned merchant portfolio for TFS products with the objective to
improve the service offer to travelers and to win new business.
Main duties and responsibilities
Delivery of sales targets and maintaining exiting clients
Improve Hit Rate of Non-Cash Refund services.
Delivery of account specific contractual obligations and agreed activities at store level
Improve merchants knowledge and expertise with our services
Business Statistics analysis, presentation, discussion and action
Accurate use of CRM to plan, record and report account specific activity
Creation of support tools
First / ongoing training
Responding to various questions from merchants
Collaboration with related departments (IT, Finance, Business Support etc)
Manage a portfolio of Department Stores
Background and Education
Minimum 5 years’ experience i...