Location
toronto
Job Type
Full-time
Posted
June 19, 2026
Job Description
Join Spellbook as a Growth Account Manager, specializing in the SMB sector. Focus on helping clients optimize their legal operations by leveraging upsell strategies and data insights.
In your new role, you will be tasked with uncovering customer needs through discovery calls and presenting tailored solutions for business growth. Collaboration with the Customer Success and Product teams is crucial for ensuring that your clients receive maximum value. Your analytical skills will help pinpoint expansion opportunities, driving revenue within your accounts.
Key Responsibilities:
• Execute upsell strategies based on data analysis
• Conduct expansion calls to assess customer needs
• Foster long-term customer relationships for stability
• Create playbooks that automate customer engagement
• Deliver compelling recommendations to clients
Requirements:
• 2+ years of experience in sales, especially in SaaS or B2B
• Strong ability to identify customer pain points
• ...
In your new role, you will be tasked with uncovering customer needs through discovery calls and presenting tailored solutions for business growth. Collaboration with the Customer Success and Product teams is crucial for ensuring that your clients receive maximum value. Your analytical skills will help pinpoint expansion opportunities, driving revenue within your accounts.
Key Responsibilities:
• Execute upsell strategies based on data analysis
• Conduct expansion calls to assess customer needs
• Foster long-term customer relationships for stability
• Create playbooks that automate customer engagement
• Deliver compelling recommendations to clients
Requirements:
• 2+ years of experience in sales, especially in SaaS or B2B
• Strong ability to identify customer pain points
• ...