Location
kuala lumpur
Job Type
Full-time
Posted
June 20, 2026
Job Description
The Account Manage r is responsible for managing and growing relationships with existing Oracle NetSuite customers in both Malaysia and Hong Kong . This role focuses on customer retention, expansion, and value realization by ensuring customers successfully adopt and optimize their NetSuite solutions.
The Account Manager acts as a trusted advisor, working closely with customers, sales, and delivery teams to identify upsell/cross-sell opportunities, renew contracts, and drive long-term customer satisfaction and revenue growth.
Responsibilities
1. Account Management & Customer Success
- Own and manage a portfolio of NetSuite customer accounts in Malaysia and Hong Kong .
- Ability to communicate in Cantonese fluently.
- Build strong, long-term relationships with key stakeholders and decision-makers.
- Conduct regular business reviews to align NetSuite solutions with customer goals.
- ...