Location
manila
Job Type
Full-time
Posted
June 02, 2026
Job Description
Account Manager
About the Role
Account Management
- Manage and grow existing accounts through cross‑selling and upselling.
- Manage customer satisfaction and coordinate between client departments and PLC Group teams.
- Advocate for company policies and procedures with the client.
- Ensure timely payment collections and conduct necessary follow‑ups.
- Coordinate with internal and external teams to ensure smooth service delivery.
- Monitor client requirements closely and proactively mitigate potential issues.
- Support project and operations teams as needed.
- Handle general account management activities.
- Conduct client visits to manage relationships at all levels within the account.
Business Development and Sales activities
- Identify new market opportunities.
- Execute strategies to penetrate new accounts.
- Provide market i...