Location
singapore
Job Type
Full-time
Posted
June 28, 2026
Job Description
Responsibilities
- Manage and develop relationships with existing key client accounts across public and private sector organizations.
- Serve as the primary point of contact for assigned customers and maintain regular engagement with key stakeholders.
- Understand clients' business objectives, operational challenges, and technology requirements to identify opportunities for service expansion.
- Drive account growth through cross‑selling and upselling of IT managed services, staffing solutions, project services, and consulting offerings.
- Develop account plans and strategies to maximize customer retention and revenue growth.
- Conduct regular business reviews and performance meetings with clients.
- Monitor account performance, service quality, contract compliance, and client feedback.
- Identify and manage commercial risks, service issues, and escalation matters in a timely manner.
- Prepare proposals, quot...