Account Manager

To be the first point of contact for both customer and factory on commercial-related issues. Account Manager to drive the commercial team to answer to quote requests and resolve Purchase Order (PO) related issues.

Key Area of Responsibilities:

• To take charge of request for quotation (RFQ) from customer to ensure customer satisfaction both internal and external
• Trigger RFQ process once request from customer is received. Share customer BOM and drawing package to costing team. Upon completion of budget, prepare the quote based on agreed cost model.
• To ensure Purchase Order (PO) accuracy and launching it to factory per customer need dates
• To have margin management in place to ensure project with no margin loss issue.
• To ensure deliveries are schedule in accordance to customer need dates for good on time delivery (OTD) performance
• To manage Return Material Authorization (RMA) return to ensure there are no o...