Location
toronto
Job Type
Full-time
Posted
June 14, 2026
Job Description
Own the Client Experience in Fast-Moving E-Commerce Fulfilment. Agilus by Synergie is recruiting for an Account Manager in the 3PL Industry in Toronto, Ontario. This in-office Account Manager role is ideal for a relationship-driven professional who understands the pace and complexity of e-commerce fulfilment. You will manage a portfolio of 3PL clients, act as their primary point of contact, and partner closely with warehouse operations to ensure accurate, timely, and scalable order fulfilment. If you enjoy problem solving, improving processes, and owning client success end to end, this role offers real impact and visibility.
Responsibilities
- Manage day-to-day relationships with assigned e-commerce 3PL clients
- Translate client business needs into clear operational requirements
- Monitor fulfilment performance including SLAs, shipping times, and error rates
- Collaborate closely with warehouse operations on receiving, inventory, and shipp...