Location
taguig
Job Type
Full-time
Posted
June 12, 2026
Job Description
Account Relationship Lead - Virtual Assistant Services - Philippines, Remote
Department: MEA Operations
Employment Type: Permanent - Full Time
Location: Philippines
Reporting To: Assistant Operations Manager
Compensation: ₱38,000 - ₱42,000 / month
Leadership & Team Development
- Manage 15–20 virtual assistants across multiple clients simultaneously.
- Run daily stand‑ups and coach EAs in real time when issues arise.
- Build and execute personalized development plans for each team member.
- Track performance metrics including response times, client satisfaction, and quality scores.
- Jump in hands‑on when clients need immediate support – you are a player‑coach.
Client Success Management
- Lead video calls with international clients daily.
- Partner with clients to optimize EA workflows and stay ahead of their ...
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