Job Description
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Job Responsibilities
Discuss and escalates advanced issues to management for input or resolution.
Completes responsibilities within company policies, procedures, and compliant with regulations.
Provide metrics for team performance on a weekly basis. Recommends efficiencies to management with the outcome to improve Key Performance Metrics.
Provides colleagues with feedback on work output. Drafts Standard Operating Procedures (SOPs) and Job Aids with an appropriate level of detail for user needs.
Assists with the audit of reimbursable Expense Reports and confirms payment inquiries on the bank online portals.
Takes the initiative to learn and remain current on company products and industry terminology to facilitate customer is...