Active Directory Services Engineer

About the job Active Directory Services Engineer

Job summary

You have to perform the day-to-day operations of the Active Directory Services (ADS) environment, ensuring exceptional service delivery, problem resolution, and proactive management. The candidate may be also called upon to be part of the transformation initiative to optimize the ADS services, aligning them with contemporary industry standards and best practices.

Job Responsibilities

• Day-to-day Operations: Handle service requests, incidents, problem management, and change requests related to ADS and its associated services.
• Perform routine maintenance, monitoring, and troubleshooting to ensure the stability and availability of the ADS environment.
• Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.
• Manage customer satisfaction through effectively communicating and managi...