ADMIN ASSISTANT, WARD ADMINISTRATION

Responsibilities

• To plan, organize, direct, and control day-to-day operations of the Admission unit
• To ensure patient particulars are entered correctly in the admission forms
• To ensure information on admission forms is valid and accurate
• To ensure supporting or related documents are attached accordingly
• To ensure the patient’s guarantee form is filled and signed by a relative
• To ensure efficient service for admission flow on insurance and MCO cases
• To respond quickly and courteously to all Corporate Client complaints and queries
• To ensure deposits are collected on the admission date, receipts issued immediately and correctly, and related information and co-payment details are communicated to the patient
• To ensure patients are sent to wards within the target set by management
• To monitor the BMS system closely
• To verify that all Guarantee Letters (GL) are valid and accurate, and ...