Admin& Clerical Support Worker

Job Overview

We require a full time position to join a faced paced team.

To provide a comprehensive clerical first point of contact for a fast-paced Phlebotomy outpatients Department as part of the Clinical support service (CSS) Care Group.

This involves direct contact and communication with patients and Trust staff daily.

The post holder will assist all services areas within the Phlebotomy Department outpatient service covering all duties which include, booking in patients attending the service, taking patient queries, answering telephone enquiring from patients and trust staff and sorting post.

To participate in general reception duties, always dealing with the public and patients in a tactful and courteous manner. This will involve dealing with patients and/or their carers/representatives where cultural and language differences and/or physical and/or special needs and/or angry/distressed patient make excellent communication skills esse...