Administration Assistant/Customer Service

About the role

We are now seeking an experienced Customer Service Officer/Administrator to join their energetic team. The successful candidate will commence as an on-hired employee, with hours from 8:30am-5:00pm Monday-Thursday and 8:30am-4:00pm Friday.

You will be reporting to the Customer Service Manager, and be responsible for a range of customer service and administrative duties. The right person will have a can-do attitude and high personal performance standards. You will be able to deal with difficult situation and make decisions.

Duties

• Provide a high level of customer service via phone and adhere to quality standards


• Confirm orders and deliveries, respond to enquiries and resolve issues


• Process orders and use of computer systems


• Support the sales team and act as a first point of contact


• Maintain systems and records

Skill...