Administrative and Technical Specialist

Position Summary We are seeking a highly organized, detail-oriented Client Services and Sample Logistics Technician to oversee the administrative and client-facing operations that support our laboratory.

This individual will manage key backend processes, interface directly with clients, and ensure smooth day-to-day administrative workflow.

This individual will be responsible for receiving samples submitted by clients and entering information into our database, ensuring lab staff has the proper information to start analyses, and following well-established protocols to maintain traceability.

Key Responsibilities Client Management & Relations Serve as the primary point of contact by phone and email for client communication and support, ensuring a high level of service and satisfaction.

Invoicing & Month-End Close Oversee client invoicing, ensure billing accuracy, and provide reports to management as directed.

Reporting Prepare, ...