Administrative Assistant, Client Services

JAMS · Miami, Florida, United States

Location

Miami

Job Type

Full-time

Posted

June 02, 2026

Job Description

 
   Overview  
 JAMS is committed to diversity and inclusion.
 
  A Brief Overview 
 
 Provides concierge service and administrative support to clients. Offers a high level of client service to internal and external clients. Maintains Resolution Center appearance and provides base-level case support.
 
   Responsibilities  
  What you will do 
 Provides professional concierge-level client services (client and neutral check-in, room assignments, front desk logistics and responsibilities). Moderates virtual and hybrid hearings, answers phones, and routes inquiries.
 Coordinates hybrid hearings (logging conference rooms, Panelists, and clients into online sessions); supports Panelists with technology needs, assistance, and trouble-shooting throughout the day; and coordinates with IT for tech support and logistics.
 Performs administrative tasks (case management support, filin...
        

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