Location
Melbourne
Job Type
Full time
Posted
June 10, 2026
Job Description
Administrative Officer – Non-Clinical Frontline Mulgrave VIC
The Opportunity
We are seeking an individual to provide high-touch customer support role focused on assisting clients in understanding their monthly statements. You’ll be handling inbound enquiries, explaining charges and services clearly, and supporting clients with empathy and professionalism.
Start Date: 26/03/2026
End Date: 30/06/2026
Shift: 09:00 – 17:00
Pay Rate: $36.86-$44.28 per hr
Facility: Home Care Head Office & Melbourne Service Centre
Location: Mulgrave, VIC
Key Responsibilities
- Managing inbound calls relating to client statements
- Explaining charges and services in a clear, simple way
- Supporting clients with patience and empathy , particularly vulnerable or elderly individuals
- Identifying and escalating d...