Advanced Service Desk Analyst — IT Support & Mentoring

H2 Software · makati, metro manila, Philippines

Location
makati
Job Type
Full-time
Posted
June 01, 2026

Job Description

A technology solutions provider in the Philippines is seeking an experienced IT Support Specialist to provide advanced troubleshooting and IT support for end-users. The role includes handling escalated service requests, mentoring junior Service Desk Analysts, and ensuring excellent customer service through clear communication. Candidates should have 2–3 years of experience in IT support and strong problem-solving skills. Onsite work in Makati, Taguig, or Pasig is required. Competitive compensation offered.
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