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After-Sales and Customer Service Agent – Call Center

spinelli · Montreal, Quebec, Canada

Location
Montreal
Job Type
Full time
Posted
March 23, 2026

Job Description



You will be responsible to contact Spinelli’s customers to confirm their service appointment, to follow up on their recent purchases of products or services and also to offer a wide variety of products and services according to the on-going promotional campaigns. Work schedule Monday to Friday.


We require

  • A high school diploma and excellent interpersonal skills.

  • Bilingualism required: Fluency in spoken and written French required. Expert knowledge of English required, as this position involves regular interaction with unilingual English-speaking customers.

  • Excellent sales and persuasion abilities

  • Excellent interpersonal and communication skills

  • Excellent customer service skills

  • Able to work independently and in a team

  • Dynamic and versatile

  • Excellent planning and organizing skills

  • Basic computer proficiency

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