Job Description
About the company:
Our client is a leading provider of cutting-edge data center solutions, specializing in innovative and sustainable technologies.
Job responsibilities:
- Provide technical support and troubleshooting for Extra Low Voltage (ELV) systems, including CCTV, access control, fire alarm, and public address systems.
- Conduct routine maintenance, inspections, and testing of ELV systems to ensure optimal performance and compliance with industry standards.
- Coordinate with clients to address after-sales service requests, ensuring timely resolution of issues and maintaining high levels of customer satisfaction.
- Prepare detailed service reports, including diagnostics, repairs, and recommendations for system improvements.
- Collaborate with the project team to implement system upgrades and modifications as required.
- Train end-users on the proper operation and maintenance of ELV systems.
- Stay updated on the latest ELV technologies and indus...