Location
pasig
Job Type
Full-time
Posted
June 18, 2026
Job Description
Responsibilities
- Provide technical support to customers post-purchase.
- Resolve product-related issues and ensure customer satisfaction.
- Collaborate with sales and product teams to improve customer experience.
- Conduct training sessions for clients on product usage.
- Maintain documentation of customer interactions and solutions provided.
- Monitor customer feedback for continuous improvement.
Qualifications
- Educational Qualifications: Bachelor’s degree in Engineering or related field.
- Experience Level: 5-10 years in customer service roles.
- Skills and Competencies: Proficient in B2B technical support, maintenance & repair, product knowledge, troubleshooting, and installation.
- Working Conditions: Office and field-based environments; possible travel required.
- Qualities and Traits: Customer service oriented, stron...
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