After Sales & Quality Specialist

Description

What You’ll Be Doing
All tasks to be carried out in a quality manner, consistent with the Company vision and values.
▪ Resolve and perform root causes analysis for delivery discrepancies, customer and supplier credits.
▪ Manage quality issues related to deliveries and/or parts and manage relevant communication internally and externally.
▪ Manage both customer and suppliers returns and manage relevant communication internally and externally.
▪ Manage Scrapping request
▪ Develop and maintain relationships with customers/suppliers and participate to meetings with customer/suppliers.
▪ Manage Quality block for defective inventory
▪ Manage and assist transportation claim with warehouse and sales team
▪ Support EPR system development test
▪ Cooperative with operation process enhancement
▪ Work with Global ASQ team to meet internal Service Level agreement to satisfy service requirement from customers.
...