Aftersales Manager - Suzuki Oton

• Licensed Mechanical Engineer
• Requires at least 3 years automotive service experience as either service advisor or partsman
• Preferable with experience in doing outbound telemarketing
• Understands service process
• Fluent in English, Filipino, and Local Dialect
• Proficient with computer applications
• Able to write business letter/emails
• Excellent customer service, interpersonal, and communication skills
• Results-Oriented
• Requires Drivers License

Duties and Responsibilities:

• Oversee Aftersales Operation in terms of KPI internal, and dealership standards and process.
• Leading the team as to support the service and parts and customers excellence.
• Compliance with distributor standards and internal policies.
• Monitor Sales and units received in achieving branch targets.
• Recruit and Train, Coach and Evaluate Team performance fo...