Aftersales Service Senior Specialist (Quality Control)

VINFAST · dubai, dubai, United-Arab-Emirates

Location
dubai
Job Type
Full-time
Posted
June 26, 2026

Job Description

Responsibilities
  • Conduct Tier 2 post-audits and quality assessments for Service Shops/Distributors to ensure full compliance with company procedures, regulations, and service standards.
  • Analyze audit and assessment results to identify operational gaps, quality issues, and non-compliance areas.
  • Develop corrective action plans, improvement initiatives, and remediation measures for identified weaknesses.
  • Monitor implementation progress and support Service Shops/Distributors in achieving quality improvement targets.
  • Collaborate closely with internal stakeholders to continuously enhance aftersales service quality and customer satisfaction.
  • Prepare assessment reports and provide recommendations to management.
Requirements
  • Bachelor’s degree in Engineering, Automotive, Business Administration, or related fields.
  • Minimum 3–5 years of experience in Quality Control, Aftersales Operations, Se...

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