Aftersales Training Manager

Nissan · dubai, dubai, United-Arab-Emirates

Location
dubai
Job Type
Full-time
Posted
June 18, 2026

Job Description

PURPOSE / DETAILS OF THE JOB

Mission & Main Objectives

  • Define propose implement and maximize NMEF (Nissan Middle East) Aftersales training strategy.
  • Ensure sufficient levels of Technical Competency at the NSCs to deliver outstanding product and repair quality.
  • Ensure sufficient levels of Service competency at the NSCs to deliver outstanding Customer Experience.
  • Ensure sufficient levels of Parts Operations competency at NSC level to drive parts business.
  • Lead oversee and guide NSC training activities to ensure alignment with NMEF business strategies.

Main tasks and responsibilities (Including team management if any):

  • Technical Training
    • Train and certify NSC technical trainers on Global Nissan Service Technician Education Programs (N-STEP) and ensure each NSC has suitably qualified trainers to deliver local training.
    • Localise update and deliver new model tech...

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