Agent Branch Support Subscription & Longterm (m/f/d)

As an Agent Branch Support Subscription & Long-term, you will play a vital role in the daily operations and support of our branches. You will ensure smooth handling of renewals, payment issues, customer requests and branch communication. Apply now and join Team Orange!

YOUR ROLE AT SIXT

• You monitor and manage contract renewals for subscription and long-term rentals, proactively addressing payment issues or overdue subscriptions

• You onboard premium customers to our long-term products, explaining processes and benefits clearly and efficiently

• You communicate with both SIXT branches and customers primarily via email, keeping all parties informed and supported

• You coordinate the internal ticket system, creating, tracking, and resolving service requests in a timely manner

• You use tools like Jira and Confluence to document, report, and manage ...