Location
cape town
Job Type
Full-time
Posted
June 13, 2026
Job Description
Purpose Statement
To provide 24/7 real- and non-real-time support to Capitec Bank Merchants; Employer Salary Transfer Facility (ESTF) clients and Merchant Services Field staff through inbound and outbound telephone calls and other communication channels.
Experience
Minimum: School leavers are eligible to apply for this role.
Ideal: Customer service experience and administration in a Business Services environment; Technical Support via a call centre; 1 - 2 years inbound and outbound contact centre.
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational in Grade 12 National Certificate
Qualifications (Ideal or Preferred)
- Certification in Communication
Knowledge
Minimum: School leavers are required to have subjects related to business management or communication.
Ideal: Call centre processes and procedures; Customer care and service protocol; Tec...