Agm - international roaming operations

Role
Marketing Lead - International Roaming Operations
Job Level/ Designation
M2
Function / Department
Consumer Marketing
Reports to
VP – International Roaming
Location
Mumbai, Corporate
Job Purpose & overview
We are seeking a highly motivated professional to anchor and lead International Roaming Services and Operations. The ideal candidate will have a deep passion and perseverance for driving volume and value growth in business through pursuit of Roaming partnerships and Customer experience.
Job Purpose:
Scale IR business through roaming partner services and integration across countries and Roaming Partners and be responsible for configuration, testing, troubleshooting and steering traffic to enable a seamless customer experience while roaming internationally.
This role will also be responsible for leading resolution of all inbound and outbound roaming partner escalations and will work closely with the IR Wholesale Business lead on the same.