Location
Naas
Job Type
full-time
Posted
July 02, 2026
Job Description
Job Description
Key Responsibilities
In this role, you will:
- Accept client nominations and issue details of the services to be provided by SGS.
- Act as a main client contact point through the shared AFL mailbox.
- Co-ordinate with inspectors to ensure nominated vessels are appropriately covered.
- Ensure inspectors have the correct contacts, information and skills for each nomination.
- Review inspector reports for accuracy and issue daily reports to clients.
- Track laboratory test results and communicate updates in a timely manner.
- Respond promptly to client queries, including situations involving problematic cargoes where additional reporting or phone communication may be required.
- Issue relevant certificates to clients in relation to cargo condition, quality and quantity.
- Maintain accurate records by storing relevant files and email correspondence on the shared drive.
- Provid...
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