Location
Pittsburgh
Job Type
Contract
Posted
June 19, 2026
Job Description
A client of Innova Solutions is immediately hiring for anAI Application Support Analyst
Position type: Full-time, Contract
Duration: 12 months, possible extension
Location: Pittsburgh, PA
Role Overview
We’re looking for a proactive, user-focused AI Application Support Analyst to champion the adoption and success of Claude across the organization.
In this role, you’ll be the bridge between people and AI ensuring the platform runs smoothly, solving real-world challenges, and empowering teams to make the most of cutting-edge tools. From troubleshooting technical issues to leading engaging training sessions, you’ll play a key role in transforming how the business leverages AI.
What You’ll Do
User Support & ExperienceServe as the go-to expert for Tier 1 & Tier 2 support, resolving user issues with speed and clarity Guide users through “how-to” questions, making AI access...
Position type: Full-time, Contract
Duration: 12 months, possible extension
Location: Pittsburgh, PA
Role Overview
We’re looking for a proactive, user-focused AI Application Support Analyst to champion the adoption and success of Claude across the organization.
In this role, you’ll be the bridge between people and AI ensuring the platform runs smoothly, solving real-world challenges, and empowering teams to make the most of cutting-edge tools. From troubleshooting technical issues to leading engaging training sessions, you’ll play a key role in transforming how the business leverages AI.
What You’ll Do
User Support & Experience