AI Conversation Design Lead — Multichannel Engagement

ClearGrid is looking for an AI Conversation Design Manager in Dubai to manage borrower communications across diverse channels like voice, SMS, and email. You will design the end-to-end experience, ensuring AI agents communicate effectively and empathetically.

The ideal candidate should have 4+ years in conversation design, experience in high-volume environments, and a relevant bachelor's degree. Understanding the Middle Eastern market and fluency in Arabic is a plus.

This role offers the chance to create impactful communication that drives better collection outcomes.