AI Customer Service Ops Lead & Chatbot Architect

Zeal Group is seeking a professional to develop and optimize AI Customer Service Chatbots in Kuala Lumpur. You will manage customer service tools and drive AI adoption to enhance service efficiency.

The ideal candidate has a Bachelor’s degree, 3-8 years of experience in AI products, and is familiar with Zendesk platform configurations. The role offers opportunities for impactful contributions in a dynamic environment.

Benefits include life insurance and team-building activities.