AI-Driven IT Service Management Specialist

Academic Work is seeking an IT Service Management Specialist in Espoo, Finland. This role focuses on daily IT service management tasks, including support request resolution and ServiceNow governance. As you settle in, you'll have opportunities to take on more responsibilities and engage with new technologies such as AI.

The ideal candidate has hands-on experience with ServiceNow, is customer-service oriented, and holds a relevant degree. You will work in a global environment, ensuring high-quality service management processes.