AI-Driven Service Automation Lead (Chatbot)

TikTok is seeking a Service Automation Solutions Program Manager in Singapore to enhance aftersales service through automation solutions and improve chatbot performance. You will analyze performance metrics, design automation scenarios, and collaborate across teams.

The ideal candidate holds a Bachelor's degree, has experience with chatbot operations, and is skilled in analysis and problem solving. Join TikTok to contribute to a globally trusted e-commerce platform.