AI‑Powered ITSM Platform Administrator (Freshservice) – Dubai

Sharaf DG is seeking an experienced ITSM Platform Administrator in Dubai to manage and optimize its Freshservice modules. The role demands expertise in ITSM, automation, and integrations to enhance efficient IT service management solutions.

The ideal candidate will have 6-8 years of relevant experience and an ITIL certification, focused on driving digital transformation in a competitive environment. A competitive salary range of 16,000-22,000 AED monthly is offered.