Ai Technical Lead Engineer

Senior Infrastructure Technical Lead

Lead the technical vision and execution for the IT infrastructure team across the Americas, ensuring stability, security, and continuous evolution of the environment.

Responsibilities

• Serve as the primary point of contact for infrastructure technical matters with local and international stakeholders.
• Ensure alignment with global guidelines, standards, and policies, promoting consistency across the Americas.
• Oversee operational management of hardware and software infrastructure, guaranteeing availability, reliability, and performance.
• Implement observability practices, including advanced monitoring, logs, and metrics, to anticipate incidents and support continuous improvement.
• Manage incidents and operational demands in accordance with established SLAs and standards.
• Protect infrastructure through security controls, hardening, vulnerability management, and patc...