Air Logistics Customer Care Specialist

Kuehne+Nagel · Batam, Indonesia, Indonesia

Location
Batam
Job Type
Full-time
Posted
July 01, 2026

Job Description

**It's more than a job**

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

**‎**

As an Air Logistics Customer Care Specialist, you will be the main contact for customers, ensuring smooth shipment handling and a great customer experience. You will manage customer needs, coordinate shipments, and work closely with Sales and Operations to support strong partnerships and business growth.

**How you create impact**

+ Act as the primary point of contact for assigned customers.
+ Manage customer inquiries and provide timely shipment updates.
+ Monitor shipment progress and proactivel...

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